House & Pet Sitting
While You're Away
Trusted in-home concierge care for your cherished pets, exotic birds, garden plants, and property security. Unrivaled peace of mind for homeowners in Durban.
5.0 Star Rated Care • 250+ Verified Reviews
✓
Alicia Thompson
Durban, UK
Happy Pets Cared For
Dogs, Cats, Birds & Exotic Pets
Homes Protected
Properties Secured
Client Retention
Repeat Booking Rate
Peace Of Mind
Continuous Vigilance & Updates
More Than Pet Sitting.
We Care For Your Entire Home.
Leaving your home and pets shouldn't involve stress or compromise. Standard pet sitters just drop in—our holistic House & Pet Concierge service ensures your residence stays vibrant, lived-in, and completely secure while your pets enjoy their familiar home routines.
Pet Care
Personalized feeding, walks, cuddles, & medication routines.
House Security
Active presence deterrent, alarm checks, & gate monitoring.
Daily Check-ins
High-definition photo & video reports sent daily.
Plant & Garden Care
Nurturing delicate indoor flora & garden irrigation.
Mail Collection
Safe receipt of deliveries, post, and utility notices.
Emergency Monitoring
24/7 rapid response to power issues or vet needs.
Bespoke House & Pet Care Services
Every property and pet family has unique needs. Explore our core packages designed for absolute peace of mind.
House Sitting
Your property stays continuously lived-in, safe, and protected. We manage lighting schedules, pool topping, refuse removal, and general domestic harmony.
- Deterrent to opportunistic intrusion
- Maintenance oversight & emergency alerts
Pet Feeding & Care
Consistent nutrition routines strictly following your guidelines. From specialized raw diets to scheduled prescription medication administration.
- Strict meal & treat schedules
- Fresh water dish sanitization daily
Dog Walking & Play
Energetic walks in safe suburban routes or play sessions in your private yard. Mental stimulation, agility games, and soothing post-walk rubdowns.
- Tailored pace for senior or energetic dogs
- Paw cleaning before entering indoors
Overnight Stays
24-hour companionship and overnight presence. Ideal for pets with anxiety, older animals, or high-value homes requiring uninterrupted care.
- Nighttime comforting & bed-sharing if desired
- Locks, doors & perimeter evening lockdown
Home Security Checks
Regular property sweeps verifying perimeter electric fencing, automated lighting timers, gate functionality, and key points of entry.
- Rapid armed response team coordination
- Immediate alert for power or generator cuts
Plant Care & Garden
Professional plant care for delicate orchids, indoor greenery, vegetable patches, and automated irrigation checks.
- Individual watering & misting protocols
- Removal of dead leaves & soil moisture checks
How Your Stay Works
From initial inquiry to welcoming you back home—here is how we guarantee zero stress.
Consultation
Submit dates, home specifications, and pet personalities online or via phone call.
Meet & Greet
Alicia visits your home to bond with your pets, review keys, alarms, and routines.
Personal Care Plan
We document customized schedules, vet contacts, plant diets, and emergency rules.
Daily Updates
Receive real-time photos, video stories, and perimeter security logs on WhatsApp.
Happy Return
Return to a clean home, thriving pets, fresh milk in the fridge, and happy tail wags!
Every Pet Is Treated Like Family.
We tailor care to your pet's unique emotional and physical needs so they feel relaxed and cherished while you travel.
Daily Photo Updates
High-res portraits and candid videos sent every morning & evening keeping you connected.
Feeding Schedules
Precision feeding times, portion control, and dietary restrictions followed meticulously.
Medication Support
Experienced in administering pills, ear drops, supplements, and special veterinary routines.
Exercise Routines
Custom activity levels—from high-energy yard fetch games to gentle senior walks.
Overnight Comfort
Calming bed-time routines, soothing soundscapes during storms, and uninterrupted warmth.
Special Care Requirements
Special care for birds, chickens, rabbits, koi ponds, and senior pets with mobility needs.
Alicia (Pet Care Concierge)
● Active Now • Durban Villa
Good morning! ☀️ Max & Oliver just finished breakfast and had a play in the garden!
08:15 AM
🔒 Perimeter doors locked, plants watered, and security alarms active!
08:18 AMLive Photo Moments Gallery
Real photos of pets, parrots, gardens, and properties cared for by Alicia Thompson.
Max & Buddy • Umhlanga Villa
Cleo • Ballito Coast
Mango & Friends • Durban North
Kloof Botanical Estate
Barnaby Bunny • La Lucia
Hen Coop Care • Westville
Video Report Uploaded
"Evening walk completed with Max. Gates locked & lights on timing."
18:45 PMPerimeter & Alarm Check
Armed response panel tested; all sensors functioning normally.
12:30 PMGarden Irrigation & Plants
Orchids misted & drip line active.
09:15 AM
Know What's Happening
At Home Anytime.
Never wonder or worry while on holiday or business travel. Our concierge protocols ensure you receive timely, beautifully formatted updates directly to your phone.
Loved By Homeowners
Read verified reviews from families across Durban who trust Alicia Thompson with their homes and pets.
"Professional, Reliable & Caring"
"Alicia looked after our two German Shepherds and our La Lucia estate for 3 weeks while we were in Europe. The daily photos brought us so much comfort. Absolutely top tier concierge!"
Dr. Claire Vandevelt
La Lucia Homeowner
"Wonderful With Our Pets & Birds"
"Finding someone confident with African Grey parrots and two energetic Border Collies isn't easy. Alicia handled everything smoothly and kept our property in pristine shape."
Richard Campbell
Umhlanga Ridge Resident
"Absolute Peace of Mind"
"Her police clearance and character references gave us complete confidence to hand over keys to our home. She even took care of our garden plants during a heatwave!"
Samantha & Greg K.
Durban North Estate
Areas We Serve In Durban
We provide premium house sitting & pet concierge services across Durban's finest residential coastal and inland estates.
Umhlanga & La Lucia Estate Hub
Daily coverage & overnight stays active
Durban North & Suburbs
Daily house visits & plant care
Need care outside these zones? Special travel arrangements available upon inquiry.
Police Checked
100% Clear Background
Top Rated
5-Star Verified Sitter
Hi, I'm Alicia Thompson.
I specialize in providing high-end, personal house sitting and pet care for homeowners who value security, thorough communication, and absolute peace of mind while away.
Police Clearance Certificate Verified
Official background checks conducted to guarantee total trust in your home environment.
Character & Property References
Direct contact details of satisfied high-net-worth estate clients provided upon request.
Lifelong Animal Experience
Extensive experience caring for dogs, cats, parrots, chickens, rabbits, fish, and garden ecosystems.
Local Trusted Durban Resident
Deeply familiar with Durban suburbs, veterinary practices, and emergency response channels.
Unexpected Situation? We're Prepared.
Comprehensive contingency plans ensuring rapid resolution for any emergency while you travel.
Vet Visits
Immediate transport to your preferred veterinarian or 24/7 ER emergency clinic.
Emergency Contacts
Clear chain-of-command call protocol with designated family or neighborhood contacts.
Home Maintenance
Immediate notification and coordination for power cuts, generator faults, or pipe bursts.
Security Concerns
Direct liaison with your private security company and armed response providers.
Insurance Compliance
Continuous occupancy logs ensuring your insurance unoccupancy clauses remain valid.
VIP Pet & Property Care
Membership Program
Designed for executive travelers and frequent holidaymakers. Lock in guaranteed booking availability during peak holiday seasons.
Limited to 25 homeowners per season to maintain 100% service excellence.
Frequently Asked Questions
Everything you need to know about booking, security, and house sitting protocols.
Travel With Complete Peace Of Mind.
Your pets cared for. Your home protected. Your mind at ease while you enjoy your getaway.
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